Privacy policy
How we use your enquiry information and how you can exercise your rights.
Data controller
MEDIAEXPANDER SL · NIF B66816471
Av. Escolana, 1-3 · 08860 Castelldefels (Barcelona)
info@gowaia.com · 938 585 774
What information we use and why
We use the identification and contact details, company information and enquiry content you provide to answer questions, assess your project, prepare proposals and manage the business relationship. We also process the technical data needed for website security and operation.
A general description of your needs is enough for an initial enquiry. Avoid sending confidential documents, health data or unnecessary information about other people.
Legal basis
Information and quotation requests are handled to take the pre-contractual steps you request. Customer administration is based on the contractual relationship and applicable legal obligations. Website security serves the legitimate interest of protecting the service. Optional measurement technologies are used with your consent, which you can withdraw through the cookie preferences.
Retention
We retain enquiries for the time needed to answer them and follow up on a proposal. Where a contract is agreed, we retain information for the duration of the relationship and the applicable legal periods. Where required, information is restricted to addressing legal liabilities and subsequently deleted.
Providers and external services
We use hosting and communications providers, including Raiola Networks, to operate the website and email. They may access information as needed to provide those services. We do not sell enquiry data or disclose it to companies for their marketing campaigns.
The website uses Google services for fonts and, when activated and measurement is accepted, Google Analytics. These services may involve processing outside the European Economic Area under the provider’s applicable terms and safeguards. See Google’s privacy policy and our information on cookies and external services.
Your rights
You can request access, rectification, erasure, objection, restriction or portability where applicable by contacting info@gowaia.com or the postal address above. You may also withdraw consent without affecting earlier processing. If you believe your rights have not been addressed, you can complain to the Spanish Data Protection Agency.
The website and the AI service are separate
Information sent through this website is used to handle your enquiry. Privacy settings, access controls, documents and maintenance for a contracted AI system are defined separately in the service proposal and contract.