Local processing · Tailored configuration · Managed service

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TIER 3 INFRASTRUCTURE

A local AI platform. A managed service.

Hardware, language models, document retrieval and maintenance in a solution deployed within your business infrastructure.

What the Tier 3 service includes

The service brings together physical hardware and the configuration needed to run AI models locally. Staff use a chat interface and, where included in scope, can consult authorised business documents.

The proposal must specify what is delivered, which sources are integrated and what maintenance covers. Tier 3 is the commercial service level; it does not claim Tier III data-centre certification.

A configuration matched to your workload

Sizing depends on the model, context length, document collection and concurrent users. More memory or a larger model does not guarantee better answers. A pilot should validate a representative workload.

  • Identified hardware model, memory and storage.
  • Models selected for language, licensing and compatibility.
  • Interface, permissions and document retrieval tests.
  • Setup, onboarding and maintenance with defined scope.

What to validate before scaling

Pilot questions should test quality, source references, speed and behaviour when information is missing. Access restrictions and recovery procedures must also be checked.

Expansion, hardware changes and integrations must be included in the contract or quoted separately. Accounting and tax treatment depend on the agreement and the business.